Lisa Khoury, a resident of a Houston suburb, claims she was charged a total of $9,546 by Griddy from February 1 to February 19, according to a copy of her bill filed with the lawsuit.
Khoury’s average monthly electricity bill before February ranged from $200 to $250, according to the suit.
The suit claims that Griddy “committed price gouging,” was negligent when it “failed to shield consumers from excessive electrical bills,” and that, by selling electricity at high prices in the middle of the storm, the company was “unjustly enriched.”
Griddy did not immediately respond to the allegations in the lawsuit when reached by CNN, though it did send statements broadly addressing the claims of price gouging. The company flatly denied that its business model of selling electricity at wholesale prices to consumers is price gouging.
On its corporate website, Griddy touts that customers “pay exactly the price we buy electricity at” and that their model “beats the (Texas) average 96% of the time.”
The lawsuit, filed Monday, seeks an injunction to prevent Griddy “from billing and collecting payments from customers charged with excessive prices” and to “fully forgive any late or non-payments.”
Khoury and all other members of the proposed class, which would include all Texas residents who used Griddy and were hit with excessive charges resulting from the storm, are “seeking monetary relief of over $1 billion.”